Options to setup outgoing voicemail greetings:

 

Option 1: Accessing voicemail settings from the Vonage web portal. 

 

  • If you have issues accessing your account please contact [email protected] for technical assistance. 
  • Click the Circle Avatar Avatar and then click Settings.
  • Click Voicemail

 

There are 3 standard outgoing voicemail greetings users should setup. Additionally, users should setup the Out of Office Greeting when they will be out of the office. 

Name Greeting

Lets you record or upload your name, which is used in the Dial by Name directory for the Virtual Receptionist.

Unavailable Greeting

Use the default message or record a custom message that plays when you are not available to pick up the call.

Busy Greeting

Use the default message or record a custom message that plays when the phone is in use or if Do Not Disturb is turned on.

Out of Office Greeting

Record a custom message to play when you are away from the office.

 

Reminder: When you turn the Out of Office Greeting to on, as seen below, all calls will go directly to voicemail.

Please make sure to turn the Out of Office Greeting to off upon returning to work. 

 

Option 2: Accessing voicemail settings from the Vonage desk phone. 

 

To make changes to voicemail greetings on the phone directly please go to vonagetraining.ggsir.com to find information on how to use the different supported phones on Vonage. 

 

When encountering issues accessing or changing voicemail settings please contact [email protected] for technical assistance. 

 

 

Warm regards,

 

GGSIR ITHelp Team

Email for Assistance

Golden Gate Sotheby’s International Realty

Greenbrae, CA 94904

Phone: 415.384.4202

Email: [email protected]